Gunnison Valley Hospital is pleased to offer a new free service for patients,
called the Patient Portal. Within 36 hours of discharge from the facility,
patients will be able to view their own health records. The secure, online
GVH Patient Portal launched in June, gives visitors access to personal
data—ranging from laboratory test results to patient care instructions—from
anywhere that an Internet connection is available.
The old way of accessing personal health records at the hospital involved
physically coming into the building and signing a records release form
or, having other providers make a request through their offices. With
Patient Portal, the hospital is able to fully engage individuals who are
Director of Information Systems for GVH, Trevor Smith, stated, “sharing
this information with patients enables them to have a better dialogue
with their physicians…and recent studies have shown that engaged
patients have better outcomes.” He continued on by saying, “how
better to engage a patient than to share their medical information with
More than fifteen types of personal information are viewable online, including
allergies, immunization records, active and inactive medications, and
current and past health concerns.
Patients are now asked for one more piece of information upon check-in,
their email address, which is used for the sole purpose of setting up
their password-protected Portal.
The tool has been designed to be user-friendly and simple to navigate.
Nurses and the hospital’s IT Help Desk are available to assist users
in setting up the Portal and answer questions as needed. Once patients’
information is up on the Portal, it exists there indefinitely.
“This should reduce incidents like duplicate lab tests and x-rays
when visiting other providers because the information is not readily available,”
Smith said. “A patient can even log on to the Patient Portal from
a smart phone while at a doctor’s office.”
Smith notes that the level of contact patients currently have with their
providers at the hospital remains unchanged.
“This is not intended to take the place of a conversation between
patients and their physicians about their care,” Smith said. “It
exists so that patients can be empowered with access to their medical