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Gunnison Valley Hospital Launches New Online Patient Portal

Gunnison Valley Hospital is pleased to offer a new free service for patients, called the Patient Portal. Within 36 hours of discharge from the facility, patients will be able to view their own health records. The secure, online GVH Patient Portal launched in June, gives visitors access to personal data—ranging from laboratory test results to patient care instructions—from anywhere that an Internet connection is available.

The old way of accessing personal health records at the hospital involved physically coming into the building and signing a records release form or, having other providers make a request through their offices. With Patient Portal, the hospital is able to fully engage individuals who are receiving care.

Director of Information Systems for GVH, Trevor Smith, stated, “sharing this information with patients enables them to have a better dialogue with their physicians…and recent studies have shown that engaged patients have better outcomes.” He continued on by saying, “how better to engage a patient than to share their medical information with them.”

More than fifteen types of personal information are viewable online, including allergies, immunization records, active and inactive medications, and current and past health concerns.

Patients are now asked for one more piece of information upon check-in, their email address, which is used for the sole purpose of setting up their password-protected Portal.

The tool has been designed to be user-friendly and simple to navigate. Nurses and the hospital’s IT Help Desk are available to assist users in setting up the Portal and answer questions as needed. Once patients’ information is up on the Portal, it exists there indefinitely.

“This should reduce incidents like duplicate lab tests and x-rays when visiting other providers because the information is not readily available,” Smith said. “A patient can even log on to the Patient Portal from a smart phone while at a doctor’s office.”

Smith notes that the level of contact patients currently have with their providers at the hospital remains unchanged.

“This is not intended to take the place of a conversation between patients and their physicians about their care,” Smith said. “It exists so that patients can be empowered with access to their medical information.”