At Gunnison Valley Health, we understand that navigating medical bills
and insurance can be overwhelming. That’s why we’re here to
make the process as clear and supportive as possible. In this section,
you’ll find everything you need to manage your care costs—from
understanding your insurance coverage and payment options to learning
about your rights under the No Surprises Act and exploring available financial
assistance programs. Our goal is to help you focus on your health—not
the paperwork.
Understanding Your Billing During Our Transition to Epic
As part of our move to Epic, we’ve updated how billing works and
where you can view and pay your bills:
For services received before May 3, 2025, those bills will not appear in MyChart. To pay or review these past bills,
please continue to use our existing online payment portal:
pay.instamed.com/GUNNISON.VALLEY.HOSP
For services received on or after May 3, 2025, you can view and pay your bills directly through MyChart, our new patient portal.
Not signed up for MyChart yet? We’re here to help. Just contact your Gunnison Valley Health provider
or care team, and we’ll assist you with getting started.
We know this change may be a little confusing, and we’re here to
support you every step of the way. If you have any questions about your
bill or need help navigating the payment process, please contact Patient
Financial Services at (970) 432-3019 or visit them in person at the hospital,
Monday to Friday, 8 a.m. to 5 p.m. Our team is happy to assist you.
Thank you for your patience as we transition to a better, more connected
healthcare experience.
How to Pay your Bill
Pay Your Bill with MyChart MyChart is your secure online connection to GVH care—and that includes
easy access to billing. Log in from your mobile device or computer to
view your statements, track your balance, and pay your bill anytime, anywhere.
Not signed up for MyChart yet? We’re here to help. Just contact your Gunnison Valley Health provider
or care team, and we’ll assist you with getting started.
Additional Payment Options
Gunnison Valley Health offers several convenient ways to pay for your care:
By Check, Credit, or Debit Card: We accept American Express, Discover,
MasterCard and Visa.
Payment Plans: Interest-free payment plans are available if you prefer
to pay over time. To set up a plan, contact our Patient Financial Services
team at (970) 432-3019.
We’re here to help you find the option that works best for you.
If faxing a copy of your insurance card, please include the front and back
of the card.
Our mailing address is:
Gunnison Valley Hospital
ATTN: Customer Service Dept.
711 North Taylor Street
Gunnison, CO 81230
Financial Assistance
Gunnison Valley Health is committed to providing emergency and medically
necessary care to patients who are uninsured, or who have limited insurance
(underinsured). You may qualify for financial assistance if you are unable
to pay your bill, or if paying it would result in financial hardship.
Gunnison Valley Health provides financial assistance to Gunnison, Hinsdale
and Saguache County residents.
Gunnison Valley Health accepts a wide range of insurance plans and works
with you to help make the billing process as smooth as possible. Learn
more about accepted plans, how to verify your coverage and tips for avoiding
unexpected charges.
Gunnison Valley Health Statement on the No Surprises Act
Gunnison Valley Health is committed to providing transparent, high-quality
care to our patients while complying with all applicable laws and regulations.
We want to inform our patients, employees and visitors that our facility
fully adheres to the federal No Surprises Act.
The No Surprises Act, which went into effect on January 1, 2022, is part
of the Consolidated Appropriations Act of 2021. This landmark legislation
aims to protect patients from unexpected medical bills and improve transparency
in healthcare pricing. Key provisions of the Act include:
Protection against surprise billing for emergency services: Patients cannot
be billed more than in-network cost-sharing amounts for emergency care,
even if they receive treatment at an out-of-network facility or from out-of-network
providers.
Prohibition of balance billing for certain non-emergency services: For
scheduled procedures at in-network facilities, patients cannot be balance
billed by out-of-network providers they did not choose, such as anesthesiologists
or radiologists.
Requirement for good faith estimates: Healthcare providers must provide
uninsured or self-pay patients with good faith estimates of expected charges
for scheduled services.
Establishment of an independent dispute resolution process: The Act creates
a framework for resolving payment disputes between providers and insurers
without involving patients.
Enhanced provider directory requirements: Health plans must keep their
provider directories up to date to help patients identify in-network providers.
In compliance with the No Surprises Act, Gunnison Valley Health:
Provides clear, upfront information about in-network and out-of-network coverage.
Offers good faith estimates of expected charges for scheduled services.
Does not engage in balance billing for emergency services or certain services
provided by out-of-network providers at in-network facilities.
Participates in the independent dispute resolution process when necessary.
Our patients can expect to receive care without the fear of surprise medical
bills. We are dedicated to ensuring that all billing practices are fair,
transparent, and in full compliance with the No Surprises Act.
For more information about your rights under the No Surprises Act or our
billing practices, please contact our billing department.
Gunnison Valley Health remains committed to providing exceptional care
while prioritizing transparency and fairness in all our operations.
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