Pay My Bill
Gunnison Valley Health accepts the following forms of payment:
- Check, credit card or debit card.
- The hospital accepts American Express, Discover, MasterCard, and VISA
- Establish an interest free payment plan through Gunnison Valley Health's Customer Service Department (970) 641-7264.
- Payment plans available for patients who prefer to pay over an extended time period.
Para Español, llame al (970) 641-7264
Customer Service
Do You Have A Complaint Or Question About Your Bill?
Please email us at customerservice@gvh-colorado.org
Our customer service department is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Mountain Time.
- For questions about patient balances or financial assistance, please call (970) 641-7264 or fax to (970) 642-4795.
- For questions on estimates for services, please call (970) 641-7208 or fax to (970) 642-4795.
- To contact A-1 Collection Agency, please call 1 (800) 437-2831.
If faxing a copy of your insurance card, please include the front and back of the card.
Our mailing address is:
Gunnison Valley Hospital
ATTN: Customer Service Dept.
711 North Taylor Street
Gunnison, CO 81230
Gunnison Valley Health Statement on the No Surprises Act
Gunnison Valley Health is committed to providing transparent, high-quality care to our patients while complying with all applicable laws and regulations. We want to inform our patients, employees and visitors that our facility fully adheres to the federal No Surprises Act.
The No Surprises Act, which went into effect on January 1, 2022, is part of the Consolidated Appropriations Act of 2021. This landmark legislation aims to protect patients from unexpected medical bills and improve transparency in healthcare pricing. Key provisions of the Act include:
- Protection against surprise billing for emergency services: Patients cannot be billed more than in-network cost-sharing amounts for emergency care, even if they receive treatment at an out-of-network facility or from out-of-network providers.
- Prohibition of balance billing for certain non-emergency services: For scheduled procedures at in-network facilities, patients cannot be balance billed by out-of-network providers they did not choose, such as anesthesiologists or radiologists.
- Requirement for good faith estimates: Healthcare providers must provide uninsured or self-pay patients with good faith estimates of expected charges for scheduled services.
- Establishment of an independent dispute resolution process: The Act creates a framework for resolving payment disputes between providers and insurers without involving patients.
- Enhanced provider directory requirements: Health plans must keep their provider directories up to date to help patients identify in-network providers.
In compliance with the No Surprises Act, Gunnison Valley Health:
- Provides clear, upfront information about in-network and out-of-network coverage.
- Offers good faith estimates of expected charges for scheduled services.
- Does not engage in balance billing for emergency services or certain services provided by out-of-network providers at in-network facilities.
- Participates in the independent dispute resolution process when necessary.
Our patients can expect to receive care without the fear of surprise medical bills. We are dedicated to ensuring that all billing practices are fair, transparent, and in full compliance with the No Surprises Act.
For more information about your rights under the No Surprises Act or our billing practices, please contact our billing department.
Gunnison Valley Health remains committed to providing exceptional care
while prioritizing transparency and fairness in all our operations.
- Share your stories and photos for a chance to be featured by Gunnison Valley Health!